Front Desk Specialist: Visitor Experience & Logistics

AIT Worldwide Logistics; Palatine (IL); On-site; USD 29,000 - 41,000; Full time

Benefits offered by this job

Medical

Health Savings Account

401(k)

Job summary

AIT Worldwide Logistics seeks a friendly and organized front desk receptionist to support the Chicago office. You will answer and route calls, greet visitors, log arrivals, and enforce security procedures with a professional, customer-first approach.

This role requires strong communication and organizational skills, the ability to multitask in a fast-paced environment, and flexibility to handle additional duties such as event support when needed.

Qualifications

• Customer service experience and the ability to handle multiple tasks.
• Strong communication skills in person and over the phone.
• Excellent organizational abilities and attention to details.
• Flexibility to adapt to shifting priorities.
• Proficiency with Microsoft Office Suite.

Responsibilities

• Answer/refer reception calls; primary front desk coverage 8:00 am–5:00 pm CST.
• Greet and log visitors; enforce badge and sign-in procedures.
• Maintain secure lobby and comply with TSA visitor requirements.
• Support events and corporate functions as needed.
• Enter visitor names and assist with related duties.

Skills

Customer service

Communication

Organization

Adaptability

Attention to detail

Education

High School Degree or equivalent

Job description

AIT Worldwide Logistics seeks a friendly and organized front desk receptionist to support the Chicago office. You will answer and route calls, greet visitors, log arrivals, and enforce security procedures with a professional, customer-first approach.

This role requires strong communication and organizational skills, the ability to multitask in a fast-paced environment, and flexibility to handle additional duties such as event support when needed.