Front Desk Specialist - Senior Care & Guest Support

Innovative Integrated Health, Inc.; Bakersfield (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee assistance program

Employee discount

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid sick time

Paid time off

Referral program

Retirement plan

Vision insurance

Job summary

Innovative Integrated Health, Inc. seeks a Guest Services Representative to manage the front desk with discretion, excellent communication, and strong organizational skills in a dynamic healthcare setting.

The role requires independent project work, adherence to HIPAA, and collaboration with staff to deliver compassionate service to participants and visitors at our Bakersfield location.

Qualifications

• Proficient in MS Office (Word, Excel, Outlook) and general office software.
• Strong written and verbal communication with HIPAA awareness.
• Ability to learn department policies and services quickly.
• Experience coordinating across multiple teams and priorities.

Responsibilities

• Front desk management and participant greeting with professional demeanor.
• Coordinate with staff to ensure smooth daily operations.
• Maintain confidentiality and handle sensitive information with discretion.
• Adapt to changing priorities and manage multiple tasks simultaneously.
• Support management with process improvements and documentation.

Skills

Effective communication

Attention to detail

Multitasking

Team collaboration

Tools

MS Office

Job description

Innovative Integrated Health, Inc. seeks a Guest Services Representative to manage the front desk with discretion, excellent communication, and strong organizational skills in a dynamic healthcare setting.

The role requires independent project work, adherence to HIPAA, and collaboration with staff to deliver compassionate service to participants and visitors at our Bakersfield location.