Clinic Front Desk Specialist & Patient Concierge

U.S. Dermatology Partners; Decatur (TX); On-site; USD 31,000 - 36,000; Full time

Job summary

U.S. Dermatology Partners is seeking a front desk clerk to support daily clinical operations in Decatur, TX. You will handle receptionist duties, greet patients, and manage front desk workflows.

Responsibilities include answering phones, directing inquiries, assisting patients with clinic facilities, and maintaining accurate records and data entry as needed.

Experience in medical front desk is preferred; strong communication and customer service are essential for delivering quality patient care.

Responsibilities

• Maintains office procedures and assists with administrative tasks.
• Answers central telephone system and directs calls.
• Receives the public and answers questions, in person and by telephone; responds to inquiries from employees, patients and others and refers, when necessary, to the appropriate manager, co-worker, healthcare giver, or department.
• Operates office machines and computers as required to ensure patients are processed correctly and effectively.
• Duplicates and distributes materials as necessary.
• Composes, types and edits correspondence, reports, memoranda and other material.
• Assists patients with the use of the practice / clinic facilities or services.
• Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.
• Performs other duties that may be necessary or in the best interest of the organization.

Job description

U.S. Dermatology Partners is seeking a front desk clerk to support daily clinical operations in Decatur, TX. You will handle receptionist duties, greet patients, and manage front desk workflows.

Responsibilities include answering phones, directing inquiries, assisting patients with clinic facilities, and maintaining accurate records and data entry as needed.

Experience in medical front desk is preferred; strong communication and customer service are essential for delivering quality patient care.