Patient Services Front Desk Specialist

Arkansas Dermatology; Little Rock (AR); On-site; USD 26,000 - 38,000; Full time

Job summary

Arkansas Dermatology in Little Rock, AR is seeking a friendly receptionist to join our clinic. The role handles patient intake, appointment scheduling, and general administrative support, ensuring a smooth flow of daily operations.

Responsibilities include protecting patient privacy, scanning information into the EMR, and coordinating with staff to maintain a welcoming, professional environment. Strong communication and organization are essential.

Qualifications

• Excellent written and verbal skills.
• Great customer service.
• Time management.
• Ability to multi-task and work well under pressure.
• Knowledge of basic computer software, and the ability to learn electronic medical records.
• Organization.
• Problem-solving and decision-making capabilities.
• HIPAA compliance.

Responsibilities

• Welcomes patients and visitors, in-person or on the telephone with a friendly tone.
• Schedules patient appointments in-person or by telephone, based on schedule templates.
• Protects patients' rights by maintaining the confidentiality of personal and financial information.
• Scanning patient information into the EMR system.
• Gather necessary demographic and insurance information from the patient to create and/or update the patient's medical record.
• Interact with patients and staff in a professional manner that promotes the values of our clinic and promotes teamwork.

Skills

Communication skills

Customer service

Time management

Multitasking

Organization

Problem-solving

HIPAA compliance

EMR familiarity

Tools

EMR software

Job description

Arkansas Dermatology in Little Rock, AR is seeking a friendly receptionist to join our clinic. The role handles patient intake, appointment scheduling, and general administrative support, ensuring a smooth flow of daily operations.

Responsibilities include protecting patient privacy, scanning information into the EMR, and coordinating with staff to maintain a welcoming, professional environment. Strong communication and organization are essential.