Front Desk Specialist — Patient Experience & Scheduling

URGICLINIC URGENT CARE PLLC; Bridgeview (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Health insurance

Paid time off

Competitive salary

Flexible Schedule

Great work-life balance

Ongoing training

Employee Discount

Job summary

URGICLINIC URGENT CARE PLLC in Bridgeview, IL is seeking a friendly Front Desk Representative to be the first point of contact for patients. You will greet clients, book appointments, answer calls, and collect payment information, ensuring a smooth and welcoming check-in experience.

The ideal candidate has strong communication, computer skills, and the ability to multitask in a fast-paced clinic. Experience as a receptionist is preferred; familiarity with scheduling software and a positive,

Qualifications

• Two or more years of experience as a receptionist or similar role is preferred
• Excellent communication skills with a commitment to customer service
• Strong work ethic and positive attitude
• Familiar with computers and scheduling software
• Excellent multi-tasking skills

Responsibilities

• Greet customers as they arrive and provide an excellent customer experience
• Answer phone calls and schedule appointments
• Assist clients with paperwork, including consent forms
• Maintain a clean and inviting environment
• Provide general customer service and attend to the needs of customers throughout their services

Skills

Excellent communication

Multi-tasking

Customer service

Positive attitude

Strong work ethic

Computer skills

Scheduling software

Tools

Scheduling software

Job description

URGICLINIC URGENT CARE PLLC in Bridgeview, IL is seeking a friendly Front Desk Representative to be the first point of contact for patients. You will greet clients, book appointments, answer calls, and collect payment information, ensuring a smooth and welcoming check-in experience.

The ideal candidate has strong communication, computer skills, and the ability to multitask in a fast-paced clinic. Experience as a receptionist is preferred; familiarity with scheduling software and a positive,