Front Desk Specialist – Patient Care & Scheduling (Mon–Fri)

Beltone New England; Cranston (RI); Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

401(k) with match

Health insurance

Dental insurance

Vision insurance

FSA

Life insurance

Disability insurance

AFLAC

Paid holidays

Paid time off

Birthday day off

EAP

Monthly bonus

Job summary

Beltone New England in Cranston, RI seeks a friendly Front Desk Associate to join our team. This full-time role runs Monday through Friday, 8:30 AM to 4:30 PM, with no weekends.

You will manage patient check-ins, scheduling, and insurance billing, ensuring HIPAA compliance and accurate records. The successful candidate is dependable, self-motivated, and thrives in an independent work setting while delivering exceptional customer service to our patients and supporting a positive office

Qualifications

• Must have customer service experience in a professional office setting.
• Ability to multi-task and stay organized.
• Experience with billing insurance preferred.
• Experience scheduling in a software system preferred.
• Ability to communicate effectively orally and in writing.
• Experience working in a professional office environment preferred.

Responsibilities

• Schedule patient appointments either in person or over the phone.
• Maintain patient's files abiding by HIPAA regulations.
• Verify patient's insurance eligibility and benefits through insurance carriers.
• Create invoices to bill insurance accurately and timely with attention to detail.
• Delivering exceptional customer service to our amazing patients with friendliness, compassion, and enthusiasm.
• Light cleaning, filing, and inventory management.

Skills

Customer service

Scheduling

Communication

Multi-tasking

HIPAA compliance

Tools

Microsoft Word

Outlook

Job description

Beltone New England in Cranston, RI seeks a friendly Front Desk Associate to join our team. This full-time role runs Monday through Friday, 8:30 AM to 4:30 PM, with no weekends.

You will manage patient check-ins, scheduling, and insurance billing, ensuring HIPAA compliance and accurate records. The successful candidate is dependable, self-motivated, and thrives in an independent work setting while delivering exceptional customer service to our patients and supporting a positive office