Front Desk & Patient Services Specialist (Mon-Fri)

Beltone New England, Carolinas and Virginia; Woonsocket (RI); On-site; USD 22,041 - 31,684; Full time

Benefits offered by this job

401(k) with a 4% match after a year

Health, Dental and Vision Insurance

FSA

Life insurance

Short- and long-term disability保险

AFLAC

9 Paid Holidays

Paid Time Off

Paid Birthday Day Off

Employee Assistance Program (EAP)

Monthly bonus if you reach your office

Job summary

Beltone New England in Woonsocket, RI is seeking a Front Desk Associate to join our team. This full-time, weekday position runs 8:30 AM to 4:30 PM and offers a friendly, independent work environment with a focus on patient service.

You will handle appointments, manage patient records under HIPAA, verify insurance, and bill insurance accurately. Candidates should be comfortable daily with Microsoft Word, Outlook, and clear communication, with prior office or billing experience preferred.

Qualifications

• Must be knowledgeable in Microsoft Word and Outlook.
• Ability to multi-task and stay organized.
• Experience with billing insurance or scheduling is preferred.

Responsibilities

• Schedule patient appointments in person or by phone.
• Maintain patient files in accordance with HIPAA.
• Verify insurance eligibility and benefits with carriers.
• Create invoices for insurance billing accurately and timely.
• Provide friendly, compassionate service to patients.
• Perform light office tasks such as filing and inventory.

Skills

Customer service

Multi-tasking

Communication

Office software

Tools

Microsoft Word

Outlook

Job description

Beltone New England in Woonsocket, RI is seeking a Front Desk Associate to join our team. This full-time, weekday position runs 8:30 AM to 4:30 PM and offers a friendly, independent work environment with a focus on patient service.

You will handle appointments, manage patient records under HIPAA, verify insurance, and bill insurance accurately. Candidates should be comfortable daily with Microsoft Word, Outlook, and clear communication, with prior office or billing experience preferred.