Front Desk Specialist - Guest Services & Office Support

Equity LifeStyle Properties, Inc.; Dennis Township (NJ); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) employer match

Paid vacations/holidays/sick time

Job summary

Equity LifeStyle Properties, Inc. is seeking a Front Desk Team member at our Ocean View, New Jersey property. The role focuses on delivering excellent guest and resident experiences and serving as a helpful information hub for visitors and residents alike.

You will handle payments, deposits, and routine office tasks, while collaborating with the Property Manager to resolve inquiries promptly and professionally. A strong emphasis on accuracy, organization, and service is essential.

Qualifications

• High school diploma or equivalent is required or demonstrated experience.
• 1+ year of customer service experience is preferred.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

Responsibilities

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Skills

Customer service

Organizational skills

Attention to detail

Computer literacy

Education

High school diploma or equivalent

Job description

Equity LifeStyle Properties, Inc. is seeking a Front Desk Team member at our Ocean View, New Jersey property. The role focuses on delivering excellent guest and resident experiences and serving as a helpful information hub for visitors and residents alike.

You will handle payments, deposits, and routine office tasks, while collaborating with the Property Manager to resolve inquiries promptly and professionally. A strong emphasis on accuracy, organization, and service is essential.