Front Desk Agent

NextShining; Miami (FL); On-site; USD 40,000 - 47,000; Full time

Benefits offered by this job

Career growth opportunities

Professional development opportunities

Collaborative work environment

Exposure to multiple business areas

Job summary

NextShining, based in Miami, seeks a Front Desk Agent to be the first point of contact for visitors, clients, and staff, delivering a welcoming, professional experience while supporting daily administrative operations.

The ideal candidate is dependable, organized, detail-oriented, and comfortable in a fast-paced environment. Responsibilities include answering calls, managing reception, scheduling meetings, handling mail, and performing general clerical tasks.

Qualifications

• Excellent verbal and written communication skills.
• Professional and customer-focused attitude.
• Strong organizational and time-management skills.
• Ability to multitask and prioritize responsibilities.
• Comfortable using computers and standard office software.

Responsibilities

• Welcome and assist visitors, clients, and guests in a professional manner.
• Answer and direct incoming phone calls.
• Respond to general inquiries and provide accurate information.
• Manage front desk activities and maintain an organized reception area.
• Schedule appointments, meetings, and other office activities when required.
• Receive and distribute mail, packages, and documents.
• Assist with basic administrative and clerical tasks.
• Maintain accurate records and update internal information as needed.
• Communicate effectively with different departments and team members.
• Handle sensitive information with professionalism and discretion.
• Support day-to-day office operations and provide additional assistance when needed.

Skills

Verbal communication

Customer focus

Organizational skills

Multitasking

Attention to detail

Computer literacy

Teamwork

Job description

NextShining. is a leading recruitment and staffing agency dedicated to connecting top talent with the right opportunities. We specialize in providing customized workforce solutions that help businesses grow and professionals advance their careers. With a focus on excellence, integrity, and personalized service, we ensure the perfect match for every client and candidate. At NextShining., we are committed to driving success for both companies and individuals in today's dynamic job market.

Job Description

As a Front Desk Agent at NextShining, you will serve as one of the first points of contact for visitors, clients, and team members. You will help create a professional and welcoming experience while supporting daily administrative and front-office operations.

The ideal candidate is dependable, organized, attentive to detail, and comfortable working in a fast-paced professional environment.

Responsibilities

• Welcome and assist visitors, clients, and guests in a professional manner
• Answer and direct incoming phone calls
• Respond to general inquiries and provide accurate information
• Manage front desk activities and maintain an organized reception area
• Schedule appointments, meetings, and other office activities when required
• Receive and distribute mail, packages, and documents
• Assist with basic administrative and clerical tasks
• Maintain accurate records and update internal information as needed
• Communicate effectively with different departments and team members
• Handle sensitive information with professionalism and discretion
• Support day-to-day office operations and provide additional assistance when needed

Qualifications

• Strong verbal and written communication skills
• Professional and customer-focused attitude
• Excellent organizational and time-management skills
• Ability to multitask and prioritize responsibilities
• Strong attention to detail
• Comfortable using computers and standard office software
• Ability to work independently and as part of a team
• Dependable, punctual, and professional
• Strong interpersonal and problem-solving skills
• Ability to remain calm and courteous in a fast-paced environment

Additional Information

• Competitive salary of $40,000-$47,000 per year
• Career growth and advancement opportunities
• Professional development opportunities
• Supportive and collaborative work environment
• Opportunity to develop valuable administrative and customer service skills
• Stable full-time position
• Exposure to different areas of business operations
• Opportunity to grow with an expanding company