Front Desk - Spa Associate

Hand & Stone - 941 MacArthur Park Dr - Irving, TX; Irving (TX); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Flexible schedule

Health insurance

Opportunity for advancement

Profit sharing

Training & development

Job summary

A well-known spa chain in Irving seeks a friendly and enthusiastic Front Desk Spa Associate. In this role, you will provide outstanding customer service, manage appointments, and promote wellness benefits. Ideal candidates will have good communication skills and a positive attitude. Opportunities for advancement and various benefits are provided, including health insurance and a flexible schedule.

Qualifications

• Excellent personal appearance and good verbal and written communication skills.
• Ability to handle stressful situations professionally while multitasking.
• Knowledge of retail and point of sales systems is a plus.

Responsibilities

• Provide excellent customer service to members and guests.
• Welcome and greet members and guests upon arrival.
• Answer phones, book appointments, and sell memberships.

Skills

Excellent communication skills

Ability to multitask

Team player

Customer service orientation

Job description

Overview

Hand and Stone is looking for a friendly and enthusiastic individual to fill the role of Front Desk Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING!

Responsibilities

• Provide excellent customer service to members/guests
• Welcome and greet members/guests upon arrival
• Answer phones, book appointments, sell memberships, gift cards and upgrades
• Follow proper filing procedures/file maintenance
• Promote health/wellness benefits of massage therapy and skin care
• Maintain a professional and clean work environment & appearance
• Positive, energetic attitude
• Builder of Relationships
• Team player
• Perform various other duties as assigned

Benefits

• Flexible schedule
• Health insurance
• Opportunity for advancement
• Profit sharing
• Training & development

What’s in it for you?

• Hourly wage plus commissions and bonuses
• Flexible schedules
• Professional and safe work environment
• Employee discounts
• Employee rewards program/employee referral bonus
• Contests

Job Requirements

• Excellent personal appearance, good verbal and written communication skills.
• Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest
• A strong team player with ability to work independently with minimal supervision
• Knowledge of retail, point of sales systems and/or appointment booking computer systems, a plus

If you’re looking for a supportive spa where you can grow your career - Come join our family!