Front Desk Service Ambassador — Guest Experience Pro

Medical Facilities Of America, Inc.; Arundel (DE); On-site; USD 19,000 - 23,000; Full time

Job summary

Medical Facilities Of America, Inc. seeks a Service Ambassador to create a warm lobby environment, greet visitors by name, and share important information with guests.

You will answer phones cheerfully, support interview scheduling, handle mail and basic office duties, manage petty cash, and uphold confidentiality and professional standards in a busy care center. This role requires a polished, outgoing demeanor and strong written and spoken communication, with the ability to work with minimal

Qualifications

• Excellent verbal and written communication skills.
• Ability to greet visitors by name and learn about them.
• Phone etiquette and cheerful greeting.
• Handles administrative tasks with discretion.

Responsibilities

• Greet visitors by name and create a welcoming lobby environment.
• Answer phones with a cheerful, warm greeting.
• Assist with daily candidate interview scheduling and routing.
• Process and distribute mail and handle payments as directed.
• Maintain confidentiality of residents' records and follow emergency protocol.
• Attend meetings and training as required.

Skills

Outgoing demeanor

Strong communication

Verbal and written

Attention to detail

Professional appearance

Interpersonal confidence

Tools

Word processing software

Office equipment

Job description

Medical Facilities Of America, Inc. seeks a Service Ambassador to create a warm lobby environment, greet visitors by name, and share important information with guests.

You will answer phones cheerfully, support interview scheduling, handle mail and basic office duties, manage petty cash, and uphold confidentiality and professional standards in a busy care center. This role requires a polished, outgoing demeanor and strong written and spoken communication, with the ability to work with minimal