Receptionist - Part Time

Medical Facilities Of America, Inc.; Arundel (DE); On-site; USD 19,000 - 23,000; Full time

Job summary

Medical Facilities Of America, Inc. seeks a Service Ambassador to create a warm lobby environment, greet visitors by name, and share important information with guests.

You will answer phones cheerfully, support interview scheduling, handle mail and basic office duties, manage petty cash, and uphold confidentiality and professional standards in a busy care center. This role requires a polished, outgoing demeanor and strong written and spoken communication, with the ability to work with minimal

Qualifications

• Excellent verbal and written communication skills.
• Ability to greet visitors by name and learn about them.
• Phone etiquette and cheerful greeting.
• Handles administrative tasks with discretion.

Responsibilities

• Greet visitors by name and create a welcoming lobby environment.
• Answer phones with a cheerful, warm greeting.
• Assist with daily candidate interview scheduling and routing.
• Process and distribute mail and handle payments as directed.
• Maintain confidentiality of residents' records and follow emergency protocol.
• Attend meetings and training as required.

Skills

Outgoing demeanor

Strong communication

Verbal and written

Attention to detail

Professional appearance

Interpersonal confidence

Tools

Word processing software

Office equipment

Job description

Tuesday- Friday 4p-8p

POSITION SUMMARY

The Service Ambassador creates a warm and welcoming environment in the lobby by smiling, greeting visitors by name, and learning about guests. Shares important information.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Creates warm, welcoming lobby environment by addressing visitors by name and learning about them.
• Answers phones with cheerful, warm greeting.
• Makes collection calls as instructed to proactively prevent accounts from becoming delinquent.
• Answers basic center and business office questions; escalates as needed to appropriate person.
• Assists with daily candidate interview schedules as needed; greets all incoming candidates and routes
• them to appropriate person for interview or the center's Director of Human Resources.
• Processes and distributes the center's incoming and outgoing mail.
• Accepts and handles payments at desk in accordance with policy and procedures.
• Maintains the center's Patient Fund Petty Cash box.
• Prepares, copies, and mails administrative correspondence.
• Assists with inventory and ordering of office supplies.
• Maintains business office filing.
• Follows emergency protocol.
• Maintains the confidentiality of all residents' records.
• Reports all instances of abuse or neglect or other concerns to management.
• Attends and participates in orientation, training, and in-service education, and staff meetings.
• Ensures all mandatory training is completed on time.
• Performs other duties as necessary for the successful operation of the center.
• Outgoing and friendly demeanor.
• Ability to communicate, comprehend, understand, and write messages, and follow directions.
• Excellent verbal and written communication skills.
• Knowledge of business office machines.
• Computer skills with word processing software knowledge.
• Able to work with minimal supervision.
• Detail oriented.
• Professional appearance and demeanor.
• Confidence when interacting with a variety of people.