Front Desk & Security Coordinator PCI Compliant

EMS ENTERPRISE INVESTMENT INC; Cleveland (OH); On-site; USD 23,000 - 28,000; Full time

Job summary

Kurv is seeking a polished, dependable Receptionist to be the face and first line of security for our Cleveland office. This on-site role supports PCI DSS compliance, visitor Management, phone routing, and guest services with a professional, calm demeanor.

You will verify visitor identities, issue badges, greet guests, handle calls from merchants, and assist with mail, meetings, and general admin. Reliability and discretion are essential.

Qualifications

• High school diploma or equivalent.
• 1–2 years of receptionist/front desk or administrative experience.
• Reliable, punctual attendance and professional demeanor.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office or Google Workspace and multi-line phone systems.
• Ability to pass a pre-employment background check.
• Experience in a regulated or secure environment is preferred.
• Familiarity with visitor management systems or badge access procedures.

Responsibilities

• Verify the identity of visitors and maintain accurate logs.
• Issue, track, and retrieve visitor badges and ensure escorts when required.
• Greet visitors, notify hosts, and maintain a clean reception area.
• Answer the main phone line, route calls, and document messages.
• Support mail, packages, conference room scheduling, and general admin tasks.

Skills

Reliability and punctuality

Verbal and written communication

Microsoft Office / Google Workspace

Phone system proficiency

Customer service experience

Education

High school diploma or equivalent

Tools

Visitor management systems

Badge access procedures

Job description

Kurv is seeking a polished, dependable Receptionist to be the face and first line of security for our Cleveland office. This on-site role supports PCI DSS compliance, visitor Management, phone routing, and guest services with a professional, calm demeanor.

You will verify visitor identities, issue badges, greet guests, handle calls from merchants, and assist with mail, meetings, and general admin. Reliability and discretion are essential.