Front Desk & Security Concierge

FirstService Residential; Miami (FL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health benefits

Dental & Vision

401k with match

Paid holidays

Paid time off

Job summary

FirstService Residential in Miami is seeking a Front Desk Associate to greet residents, monitor access, and handle guest screening with professionalism and clear communication. This role is full-time and includes comprehensive benefits.

You will operate security systems, maintain logs, and respond to emergencies, while delivering top-notch customer service in a dynamic community setting.

Qualifications

• High school diploma or equivalency preferred.
• College level courses in business or hospitality preferred.
• Two (2) to three (3) years of business experience preferred.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service, communication and interpersonal skills required.

Responsibilities

• Provides excellent customer service and effective communication.
• Monitors Emergency Response System and access control.
• Greet residents, guests, and invitees and direct them as needed.
• Operates Electronic Security Control Systems and maintains logs.
• Responds to emergencies in a timely and efficient manner.
• Maintains a safe and secure building environment.
• Performs other duties as assigned by the property manager.

Skills

Communication

Customer service

Multilingual

Computer literacy

Education

High school diploma or equivalency

College level courses in business or hospitality

Job description

FirstService Residential in Miami is seeking a Front Desk Associate to greet residents, monitor access, and handle guest screening with professionalism and clear communication. This role is full-time and includes comprehensive benefits.

You will operate security systems, maintain logs, and respond to emergencies, while delivering top-notch customer service in a dynamic community setting.