Patient Access & Scheduling Coordinator

NYU Langone; Town of Huntington (NY); On-site; USD 57,000 - 58,000; Full time

Job summary

NYU Langone Hospital—Long Island is seeking a Secretary I Intake/Scheduler to support the Faculty Group Practice with front-end administration, greeting patients, scheduling appointments, and handling communications.

Responsibilities include scheduling visits, obtaining authorizations, answering calls, managing in-basket messages, using EPIC, and keeping calendars aligned with physicians while upholding NYU Langone Health’s CARES standards.

Qualifications

• High School Diploma required.
• Excellent organizational, interpersonal and verbal and written communications skills.
• Strong customer service orientation.
• Basic knowledge of word processing, spreadsheet, database and Internet applications.
• Light, accurate keyboarding skills.
• Ability to multitask and work in a team environment.

Responsibilities

• Schedules appointments for visits, treatments, and procedures.
• Obtains authorizations for services as needed.
• Answers calls and takes messages.
• Maintains patient access activities and greets patients.
• Manages physician calendars and sends calendar invites.
• Reviews waitlists and communicates scheduling status to patients.

Skills

Communication skills

Organization

Customer service

Education

High School Diploma

Job description

NYU Langone Hospital—Long Island is seeking a Secretary I Intake/Scheduler to support the Faculty Group Practice with front-end administration, greeting patients, scheduling appointments, and handling communications.

Responsibilities include scheduling visits, obtaining authorizations, answering calls, managing in-basket messages, using EPIC, and keeping calendars aligned with physicians while upholding NYU Langone Health’s CARES standards.