Front Desk Secretary I — Intake & Scheduling

NYU Langone; New York (NY); In loco; USD 51.000 - 63.000; Tempo pieno

Vantaggi offerti da questo lavoro

Comprehensive benefits package

Employee wellness program

Descrizione del lavoro

NYU Langone Hospital—Long Island is seeking a Secretary I - Intake/Scheduler to support front-end operations, greet patients, schedule visits, and manage patient communications. The role includes calendar management, document handling, and HIPAA-compliant processing of records.

Preferred qualifications include intermediate scheduling software knowledge; a high school diploma; and strong verbal/written communication and customer service to ensure a positive patient experience.

Competenze

• High School Diploma required and strong organizational, interpersonal and communication skills.
• Basic knowledge of word processing, spreadsheets, databases and Internet applications.
• Preferred: intermediate knowledge of computer-based scheduling systems.

Mansioni

• Schedules appointments for visits, treatments, and procedures.
• Answers calls, takes messages and routes to the appropriate contact.
• Prepares routine letters and forms; handles faxes and mail.
• Maintains physician calendars and sends calendar invites.
• Ensures patient experience standards and HIPAA compliance in daily tasks.
• Promotes patient access and MyChart usage to improve access.

Conoscenze

Customer service

Interpersonal skills

Organizational skills

Verbal and written communication

Team collaboration

Formazione

High School Diploma

Strumenti

Scheduling software

Descrizione del lavoro

NYU Langone Hospital—Long Island is seeking a Secretary I - Intake/Scheduler to support front-end operations, greet patients, schedule visits, and manage patient communications. The role includes calendar management, document handling, and HIPAA-compliant processing of records.

Preferred qualifications include intermediate scheduling software knowledge; a high school diploma; and strong verbal/written communication and customer service to ensure a positive patient experience.