Front Desk & Scheduling Specialist - Patient Experience

NIGRO DERMATOLOGY GROUP PA; Houston (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Dental insurance

Flexible schedule

Health insurance

Paid time off

Vision insurance

Benefits/Perks

Competitive salary

Great work-life balance

Ongoing training

Job summary

NIGRO DERMATOLOGY GROUP PA in Houston, TX is seeking a friendly Front Desk Representative to be the first point of contact for clients. You will greet patients, book appointments, answer calls, collect payments, and assist with our online messaging system.

The ideal candidate has a cheerful disposition, excellent communication and computer skills, and the ability to multitask in a busy clinic. Bilingual candidates are preferred; a positive attitude and strong customer service mindset are

Qualifications

• Two or more years of experience as a receptionist or similar role is preferred.
• Excellent communication skills with a commitment to customer service.
• Strong work ethic and positive attitude.
• Familiar with computers and scheduling software.
• Excellent multi-tasking skills.
• bilingual preferred

Responsibilities

• Greet customers as they arrive and provide an excellent customer experience
• Answer phone calls and schedule appointments
• Assist clients with paperwork, including consent forms
• Maintain a clean and inviting environment
• Provide general customer service and attend to the needs of customers throughout their services

Skills

Customer service

Communication

Multitasking

Computer skills

Tools

Scheduling software

Job description

NIGRO DERMATOLOGY GROUP PA in Houston, TX is seeking a friendly Front Desk Representative to be the first point of contact for clients. You will greet patients, book appointments, answer calls, collect payments, and assist with our online messaging system.

The ideal candidate has a cheerful disposition, excellent communication and computer skills, and the ability to multitask in a busy clinic. Bilingual candidates are preferred; a positive attitude and strong customer service mindset are