Bilingual Front Desk

Houston Healing Chiropractic; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee discounts

Paid time off

Job summary

Houston Healing Medical PLLC is seeking a friendly bilingual Front Desk Representative in Houston, TX to welcome patients and start visits with a warm, professional experience.

The ideal candidate is fluent in English and Spanish, proficient with EMR/EHR systems, strong communication and customer service skills, and able to multitask in a fast-paced medical office while delivering exceptional customer service.

Qualifications

• Bilingual in English and Spanish (spoken and written) — required.
• Proficiency with EMR/EHR systems and general computer skills.
• Strong communication, customer service, and interpersonal skills.
• Ability to multitask in a fast-paced medical office environment.
• Professional, compassionate demeanor with a patient-first attitude.

Responsibilities

• Greet and check in patients in both English and Spanish, ensuring a welcoming front desk experience
• Schedule, confirm, and manage patient appointments using medical scheduling software
• Verify patient insurance eligibility and collect co-pays at time of service
• Maintain and update accurate patient records and demographic information in the EMR system
• Answer multi-line phone system, route calls, and respond to patient inquiries promptly
• Coordinate communication between patients and clinical staff to ensure smooth patient flow
• Handle patient intake forms, consent documents, and medical records requests

Skills

Bilingual EN/ES

EMR/EHR proficiency

Customer service

Multitasking

Communication skills

Job description

Benefits:

• Employee discounts


• Paid time off

About the Role:

Houston Healing Medical PLLC is looking for a friendly and organized Bilingual Front Desk Representative to be the welcoming face of our practice in Houston, TX. This is a fantastic opportunity to make a real difference in patients' lives by ensuring every visit starts with a warm, professional experience. If you're passionate about healthcare and connecting with diverse communities, we want to hear from you!

Responsibilities:

• Greet and check in patients in both English and Spanish, ensuring a welcoming front desk experience


• Schedule, confirm, and manage patient appointments using medical scheduling software


• Verify patient insurance eligibility and collect co-pays at time of service


• Maintain and update accurate patient records and demographic information in the EMR system


• Answer multi-line phone system, route calls, and respond to patient inquiries promptly


• Coordinate communication between patients and clinical staff to ensure smooth patient flow


• Handle patient intake forms, consent documents, and medical records requests

Requirements:

• Bilingual in English and Spanish (spoken and written) — required


• Proficiency with EMR/EHR systems and general computer skills


• Strong communication, customer service, and interpersonal skills


• Ability to multitask in a fast-paced medical office environment


• Professional, compassionate demeanor with a patient-first attitude

About Us:

Houston Healing Medical PLLC is a trusted healthcare provider serving the Houston, TX community with a commitment to compassionate, patient-centered care. Our diverse patient base loves us for our welcoming environment and dedication to accessible, high-quality medical services. Our team thrives in a supportive workplace where every staff member plays a vital role in the healing journey of our patients.