Front Desk & Scheduling Specialist

Summit Fire & Security LLC; Pasadena (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Paid Vacation and Holidays

Medical Insurance

Vision Insurance

401(k) Plan with Company Match

Flexible Spending Accounts

Long-Term Disability – Employer Paid

Short-Term Disability – Employer Paid

Life Insurance for Team Members and Dependents

Employee Assistance Program

Employee Referral Program

Job summary

Summit Fire & Security LLC in Pasadena, Texas is seeking a Customer Service Representative to provide administrative support, manage scheduling, and offer customer assistance. The candidate will be responsible for greeting visitors, assisting various departments, and handling customer payments.

The role requires 2 years of customer service experience and proficiency in Microsoft Office. The company offers benefits such as medical insurance, paid vacation, and a 401(k) plan with company match.

Qualifications

• 2 years customer service experience.
• 2 years professional computer experience.
• 1 year front desk experience.
• 1 year scheduling experience preferred.

Responsibilities

• Provide customer service to all internal and external customers.
• Assist Human Resources with payroll and onboarding.
• Process Certificates of Insurance and customer payments.
• Coordinate technicians' schedules and manage work orders.

Skills

Customer service

Scheduling

Microsoft Office (Excel, Word, Outlook)

Communication in English

Education

High School Diploma or GED

Job description

Summit Fire & Security LLC in Pasadena, Texas is seeking a Customer Service Representative to provide administrative support, manage scheduling, and offer customer assistance. The candidate will be responsible for greeting visitors, assisting various departments, and handling customer payments.

The role requires 2 years of customer service experience and proficiency in Microsoft Office. The company offers benefits such as medical insurance, paid vacation, and a 401(k) plan with company match.