Front Desk & Scheduling Specialist

Summit-Fire-; Spokane (WA); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Paid Vacation

Medical Insurance

Vision Insurance

401(k) Plan

Flexible Spending Accounts

Long-Term Disability

Short-Term Disability

Accident and Hospital Indemnity

Life Insurance

Employee Assistance Program

Employee Referral Program

Job summary

Summit Fire & Security is seeking a Customer Service Representative to provide administrative and general office support at the Spokane branch. You will greet visitors, direct inquiries, and support billing, HR, and scheduling tasks in a fast-paced environment.

The role requires strong English communication, proficiency with Microsoft Office, and a valid driver’s license. On-site work with benefits and growth opportunities are provided.

Qualifications

• High School Diploma or GED required.
• 2 years customer service experience.
• 1 year front desk experience preferred.

Responsibilities

• Greet and assist internal and external customers in person, by phone, or email.
• Coordinate with Billing, Accounting and front-end Admin to communicate COD or on-hold accounts.
• Assist HR with onsite protocol and new hire materials.

Skills

Customer service

Front desk

Scheduling

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Summit Fire & Security is seeking a Customer Service Representative to provide administrative and general office support at the Spokane branch. You will greet visitors, direct inquiries, and support billing, HR, and scheduling tasks in a fast-paced environment.

The role requires strong English communication, proficiency with Microsoft Office, and a valid driver’s license. On-site work with benefits and growth opportunities are provided.