Front Desk & Office Operations Manager

Summit-Fire-; Richmond (VA); On-site; USD 46,000 - 65,000; Full time

Benefits offered by this job

Paid Vacation and Holidays

Medical Insurance

401(k) Plan with Company Match

Flexible Spending Accounts

Life Insurance

Job summary

Summit Fire & Security in Richmond, VA seeks an Office Manager to greet visitors, manage front-office operations, and coordinate internal communications. You will assist Billing, Accounting, and HR with payroll materials, COIs, and scheduling, acting as the local SME for office systems.

This on-site role requires strong English communication and ERP familiarity. Qualified candidates have a high school diploma or GED, 4 years of customer service, and 2 years of scheduling/supervisory experience;

Qualifications

• High school diploma or GED; required,
• Associates or bachelor’s degree in business management preferred,
• 4 years customer service, required,
• 4 years computer skills (Typing 45 WPM, MS Word, Excel, Outlook) required,
• 2 years scheduling experience preferred,
• 2 years supervisory experience required,
• Must read/write/communicate in English,
• ERP experience (CORRIGO, Salesforce, ORACLE) preferred.

Responsibilities

• Greet visitors and direct to correct department.
• Coordinate communications between Billing, Accounting, and field personnel.
• Assist HR with on-site protocol and payroll materials.
• Support office systems; serve as local SME.
• Process COIs and insured requests per policy.
• Handle mail processing and distribution.
• Track and order office supplies; liaison with Corporate.

Skills

Customer service

MS Word

Excel

Outlook

Typing 45 WPM

Scheduling

Supervisory

English communication

Education

High school diploma or GED

Associates or bachelor’s degree in business management

Tools

CORRIGO

Salesforce

ORACLE

Job description

Summit Fire & Security in Richmond, VA seeks an Office Manager to greet visitors, manage front-office operations, and coordinate internal communications. You will assist Billing, Accounting, and HR with payroll materials, COIs, and scheduling, acting as the local SME for office systems.

This on-site role requires strong English communication and ERP familiarity. Qualified candidates have a high school diploma or GED, 4 years of customer service, and 2 years of scheduling/supervisory experience;