Front Desk & Scheduling Secretary I

NYU Langone Health; Town of Riverhead (NY); On-site; USD 51,000 - 63,000; Full time

Job summary

NYU Langone Health in Riverhead is seeking a Secretary I - Intake/Scheduler to handle front-end administrative duties, patient greetings, scheduling, and related tasks. You will coordinate appointments, manage communications, and assist the practice staff to ensure efficient patient access and satisfaction.

The role requires strong organizational and communication skills, with attention to HIPAA and patient privacy.

Qualifications

• High school diploma or equivalent required.
• Excellent organizational and communication abilities.
• Ability to handle multiple tasks in a busy front-end environment.
• Strong customer service orientation and professional demeanor.
• Experience with scheduling and patient intake is preferred.

Responsibilities

• Schedules patient visits and manages appointment confirmations and waitlists.
• Answers calls, takes messages, and routes inquiries to the appropriate contact.
• Processes referrals, authorizations, and pre-authorizations as needed.
• Maintains patient information in the EMR and HIPAA-compliant workflows.
• Supports front-end operations and assists senior staff as needed.
• Greets patients, collects information, and explains scheduling instructions.

Skills

Organizational skills

Interpersonal skills

Verbal communication

Written communication

Customer service

Education

High School Diploma

Tools

Word processing

Excel

Databases

Internet applications

Job description

NYU Langone Health in Riverhead is seeking a Secretary I - Intake/Scheduler to handle front-end administrative duties, patient greetings, scheduling, and related tasks. You will coordinate appointments, manage communications, and assist the practice staff to ensure efficient patient access and satisfaction.

The role requires strong organizational and communication skills, with attention to HIPAA and patient privacy.