Patient Intake Scheduler - Front Office

SilkRoad; West Babylon (NY); On-site; USD 51,000 - 63,000; Full time

Job summary

NYU Langone Hospital—Long Island in West Babylon, NY seeks a Secretary I - Intake/Scheduler to support front-end operations. You will greet patients, handle calls, schedule appointments, and perform general administrative duties to keep the practice running smoothly.

The role emphasizes patient access, HIPAA compliance, and collaboration with physicians and staff to ensure timely care and accurate documentation.

Qualifications

• High School Diploma required.
• Excellent organizational, interpersonal and verbal/written communications.
• Basic knowledge of word processing, spreadsheets, databases and Internet apps.
• Light, accurate keyboarding skills.
• Ability to multitask in a team environment.

Responsibilities

• Schedules appointments for visits and procedures; manages waitlists.
• Answers calls, takes messages, and routes inquiries clearly.
• Prepares standard letters and forms as needed.
• Provides administrative support to physicians and practice.
• Greets patients and assists with access and information needs.
• Maintains professional relationships with physicians, nurses and staff.
• Prioritizes tasks to meet deadlines amid changing workloads.
• Delivers clear communication to patients and colleagues across channels.
• Trains staff on registration and office policies when required.
• Reviews in-basket messages and patient emails before routing.

Skills

Organizational skills

Interpersonal skills

Verbal communication

Written communication

Customer service

Education

High School Diploma

Tools

Word processing

Spreadsheets

Databases

Internet applications

Job description

NYU Langone Hospital—Long Island in West Babylon, NY seeks a Secretary I - Intake/Scheduler to support front-end operations. You will greet patients, handle calls, schedule appointments, and perform general administrative duties to keep the practice running smoothly.

The role emphasizes patient access, HIPAA compliance, and collaboration with physicians and staff to ensure timely care and accurate documentation.