Front Desk Scheduler and Patient Concierge

NYU Langone Health; Town of Huntington (NY); On-site; USD 57,000 - 58,000; Full time

Job summary

NYU Langone Hospital—Long Island is seeking a Secretary I - Intake/Scheduler for the Huntington area. The role involves front-end administrative tasks, greeting patients, answering calls, scheduling appointments and other duties to support practice operations.

The successful candidate will demonstrate strong organizational, interpersonal and communication skills, with attention to privacy, accuracy and service quality. This is a patient-centered role within the Faculty Group Practice.

Qualifications

• High School Diploma is required.
• Excellent organizational, interpersonal and verbal and written communications skills and strong customer service orientation.
• Basic knowledge of word processing, spreadsheet and Internet applications required.
• Light, accurate keyboarding skills required.
• Ability to complete multiple tasks efficiently and thrive in a team environment with patient care focus.
• Preferred: Intermediate knowledge of computer-based scheduling and appointment programs.

Responsibilities

• Schedules appointments for visits, treatments, and procedures.
• Obtains authorizations for services as needed.
• Answers calls and takes messages.
• Prepares standard letters and forms as needed.
• Promotes the use and sign-up of MyChart.
• Releases medical records in accordance with HIPAA and ROI procedures.
• Manages physician calendars including creating and sending calendar invites.
• Follows up with physicians on outstanding messages.

Skills

Organizational skills

Interpersonal skills

Communication skills

Customer service

Multitasking

Typing / keyboarding

Education

High School Diploma

Tools

Word processing

Spreadsheets

Internet applications

Job description

NYU Langone Hospital—Long Island is seeking a Secretary I - Intake/Scheduler for the Huntington area. The role involves front-end administrative tasks, greeting patients, answering calls, scheduling appointments and other duties to support practice operations.

The successful candidate will demonstrate strong organizational, interpersonal and communication skills, with attention to privacy, accuracy and service quality. This is a patient-centered role within the Faculty Group Practice.