Front Desk Sales & Office Operations Associate (Full-Time or Part-Time)

j-; Preston (CT); On-site; USD 30,000 - 42,000; Full time

Job summary

j- is seeking a Front Desk Sales & Office Operations Associate to manage front desk sales transactions, customer communications, and essential day-to-day operations. This role is ideal for someone organized, friendly, and comfortable in a dynamic environment where no two days are the same.

Responsibilities include handling sales, processing payments with a POS system, answering calls, coordinating deliveries, organizing files, and keeping the showroom and workspace tidy.

Qualifications

• Strong organizational skills and high attention to detail.
• Friendly, customer-focused attitude with strong communication skills.
• Basic computer proficiency and comfort learning POS and shipping systems.
• Ability to manage multiple tasks and prioritize effectively during busy periods.
• Availability to work some weekend shifts.

Responsibilities

• Sales & Transactions: Ring up sales and process customer payments accurately using our POS system; greet visitors and provide a warm, professional first impression.
• Communications: Answer incoming calls, answer basic inquiries, and route phone calls to the appropriate team members promptly.
• Logistics & Deliveries: Track and assist with scheduling product deliveries; package outbound parcels (Postal/UPS) and receive/record inbound shipments.
• Office & Records: Maintain physical and digital files, conduct file research as needed, and assist with general administrative tasks.
• Showroom & Workspace: Keep front desk, counter areas, and work zones tidy, clean, and organized.

Skills

Organizational skills

Customer service

Communication skills

Multitasking

Attention to detail

Tools

POS system

Shipping software

Job description

Front Desk Sales & Office Operations Associate (Full-Time or Part-Time)

About the Role:

We are looking for a reliable, multi-talented individual to manage front desk sales transactions, customer communications, and essential day-to-day office operations. This role is perfect for someone who is organized, friendly, and enjoys a dynamic environment where no two days are quite the same.

Key Responsibilities:

• Sales & Transactions: Ring up sales and process customer payments accurately using our POS system; greet visitors and provide a warm, professional first impression.
• Communications: Answer incoming calls, answer basic inquiries, and route phone calls to the appropriate team members promptly.
• Logistics & Deliveries: Track and assist with scheduling product deliveries; package outbound parcels (Postal/UPS) and receive/record inbound shipments.
• Office & Records: Maintain physical and digital files, conduct file research as needed, and assist with general administrative tasks.
• Showroom & Workspace: Keep front desk, counter areas, and work zones tidy, clean, and organized.

Qualifications:

• Strong organizational skills and high attention to detail.
• Friendly, customer-focused attitude with strong communication skills.
• Basic computer proficiency and comfort learning POS and shipping systems.
• Ability to manage multiple tasks and prioritize effectively during busy periods.
• Availability to work some weekend shifts.

Work Environment & Details:

• Schedule: Full-Time or Part-Time options available.
• Attire: Casual, comfortable, and practical - while maintaining a neat and professional appearance.
• Compensation: Competitive pay based on experience.