Front Desk Sales Lead & Guest Experience Coach

European Wax Centers; Leesburg (VA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Vision insurance

Flexible spending account

Paid time off

Employee discount

Job summary

European Wax Centers in Leesburg, VA is seeking an Assistant Sales Manager to lead the front desk sales team and uphold a high standard of guest experience. You will model strong sales performance, coach our Sales & Guest Experience Associates, and support the Center Manager in daily operations.

This sales leadership role offers opportunities to grow into a Center Manager position, with a focus on revenue, guest satisfaction, team development, and adherence to Artemis Wax core values.

Qualifications

• One year of supervisory or leadership experience in a sales role.
• Proficiency in Microsoft Office.
• Demonstrated results-oriented leadership.
• Self-motivated and process focused.
• Team member centric and professional.
• Outstanding communication skills.
• Fun — you must have fun.

Responsibilities

• Model sales performance and coach Sales & Guest Experience Associates.
• Meet sales goals for service packages and memberships.
• Foster a guest-centric environment in a fast-paced setting.
• Lead front desk procedures, check-in, booking, and conversion.
• Manage center day to day when the Center Manager is not present.
• Meet regularly with the Center Manager to set direction and review performance.
• Ensure brand standards are met at all times.
• Review performance metrics daily and create improvement plans.
• Assist with payroll, ordering, and compliance.
• Review appointment schedules and correct booking errors.
• Assist with processing membership payments as assigned.

Skills

Leadership

Sales

Communication

Education

Bachelor’s degree or equivalent related experience

Tools

Microsoft Office

Job description

European Wax Centers in Leesburg, VA is seeking an Assistant Sales Manager to lead the front desk sales team and uphold a high standard of guest experience. You will model strong sales performance, coach our Sales & Guest Experience Associates, and support the Center Manager in daily operations.

This sales leadership role offers opportunities to grow into a Center Manager position, with a focus on revenue, guest satisfaction, team development, and adherence to Artemis Wax core values.