Guest Sales Lead & Experience Champion

LMAF Wax Group; Mandeville (LA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Discounted waxing services and retail

Competitive hourly wage + bonuses

Employer-paid basic life and AD&D

Employer-subsidized health insurance

Paid Time-Off with tenure

Referral programs

Job summary

European Wax Center is seeking a Lead Guest Sales Associate to guide our Guest Sales Associates and to ensure every guest enjoys an exceptional experience. You will lead by example, promote our waxing services, and drive sales while maintaining a welcoming environment.

The role emphasizes leadership, coaching, and hands-on guest service in a fast-paced setting, with required evening and weekend availability. Competitive hourly pay and bonuses are offered.

Qualifications

• Requires high school diploma or equivalent; customer service or sales background preferred.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to work in a fast-paced environment and multitask.

Responsibilities

• Greeting guests with enthusiasm and warmth.
• Assist with appointment scheduling and guest inquiries.
• Upsell and promote services and products to maximize sales.
• Maintain a clean and organized reception area.
• Process transactions accurately and efficiently.
• Enforce company policies and procedures to maintain service standards.
• Collaborate with management to improve guest experience and sales strategies.
• Evening and weekend availability is a MUST.

Skills

Leadership

Customer service

Communication

Multitasking

Scheduling software

Education

High school diploma

Tools

Scheduling software

Job description

European Wax Center is seeking a Lead Guest Sales Associate to guide our Guest Sales Associates and to ensure every guest enjoys an exceptional experience. You will lead by example, promote our waxing services, and drive sales while maintaining a welcoming environment.

The role emphasizes leadership, coaching, and hands-on guest service in a fast-paced setting, with required evening and weekend availability. Competitive hourly pay and bonuses are offered.