Guest Experience Lead & Sales Coach

European Wax Center

Panama City Beach (FL)

On-site

USD 20,664 - 26,174

Full time

14 days+
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Benefits offered by this job

Discounted waxing services and retail
Competitive hourly wage
Employer-paid basic life and AD&D
Employer-subsidized health insurance
Paid Time-Off
Referral programs

Job summary

European Wax Center in Florida is seeking a motivated Lead Guest Sales Associate to guide our Guest Sales Associates and ensure every guest receives an exceptional experience. You will promote services, lead by example, and help create a welcoming team environment.

This role requires strong leadership, excellent communication, and a proven ability to drive sales in a fast-paced setting. Evening and weekend availability are a must, and the right candidate will thrive on coaching others and

Qualifications

  • High school diploma or equivalent; prior customer service or sales experience; leadership preferred.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Ability to work in a fast-paced environment while multitasking.
  • Detail-oriented with a focus on guest satisfaction and sales growth.
  • Proficient in computer systems and scheduling software.
  • Positive, approachable, and enthusiastic demeanor.
  • Able to work flexible hours, including evenings and weekends.

Responsibilities

  • Greet guests warmly upon arrival.
  • Assist with appointment scheduling and respond to inquiries.
  • Upsell and promote services and products to increase sales.
  • Maintain a clean, organized reception area.
  • Process transactions accurately and efficiently.
  • Enforce company policies to maintain high service standards.
  • Collaborate with management to enhance guest experience and sales strategies.
  • Evening and weekend availability required.

Skills

Leadership
Customer service
Communication
Scheduling software
Multitasking
Attention to detail
Positive attitude
Evening/weekend availability

Education

High school diploma

Tools

POS systems

Job description

European Wax Center in Florida is seeking a motivated Lead Guest Sales Associate to guide our Guest Sales Associates and ensure every guest receives an exceptional experience. You will promote services, lead by example, and help create a welcoming team environment.

This role requires strong leadership, excellent communication, and a proven ability to drive sales in a fast-paced setting. Evening and weekend availability are a must, and the right candidate will thrive on coaching others and

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