Front Desk Sales & Guest Experience Associate

Sky Zone Trampoline Park; Louisville (KY); On-site; USD 17,000 - 22,000; Full time

Job summary

Sky Zone Louisville is seeking a Front Desk Sales Associate to welcome guests, assist with tickets and memberships, and promote programs. You will be the first friendly face, guiding guests and driving sales with enthusiasm.

The role emphasizes excellent customer service, clear communication, and a proactive, upbeat attitude, in a fast-paced, guest-focused environment at our Louisville location.

Qualifications

• At least 1 year of experience in a customer-facing role.
• Sales experience in conversion, upselling, or membership programs is a bonus.
• Strong communication and a friendly, approachable demeanor.

Responsibilities

• Greeting guests with a warm and engaging attitude as they check in.
• Assisting guests with ticket purchases, memberships, and program sign-ups.
• Using sales skills to upsell memberships and other offerings.
• Providing clear and patient guidance about services and programs.
• Maintaining a clean, organized front desk area.
• Answering questions and addressing guest concerns with a smile.

Skills

Customer service

Sales

Upselling

Communication

Job description

Sky Zone Louisville is seeking a Front Desk Sales Associate to welcome guests, assist with tickets and memberships, and promote programs. You will be the first friendly face, guiding guests and driving sales with enthusiasm.

The role emphasizes excellent customer service, clear communication, and a proactive, upbeat attitude, in a fast-paced, guest-focused environment at our Louisville location.