Front Desk & Guest Experience Associate - Part Time

Five Star Parks and Attractions; Louisville (KY); On-site; USD 17,000 - 22,000; Part time

Job summary

Five Star Parks & Attractions in Louisville is seeking a friendly Front Desk Attendant to greet guests, handle cash transactions, and assist with prize redemptions in a fast-paced, family-friendly setting. You will maintain front desk cleanliness, answer questions, resolve issues, and uphold our Safe, Clean, and Fun standards while delivering excellent customer service.

Join a dynamic team at Malibu Jack's Louisville, part of a national network, with opportunities to grow in a role that blends

Qualifications

• Strong communication skills and attention to detail.
• Passion for delivering excellent customer service in a fun, fast-paced environment.

Responsibilities

• Handle money transactions at the front desk.
• Assist guests with prize redemptions.
• Keep the front desk and redemption areas clean and organized.
• Answer guest questions and escalate issues to a manager when needed.
• Maintain up-to-date knowledge of cash policies.
• Communicate with team members daily.
• Uphold a safety-focused, high level of customer service.

Job description

Five Star Parks & Attractions in Louisville is seeking a friendly Front Desk Attendant to greet guests, handle cash transactions, and assist with prize redemptions in a fast-paced, family-friendly setting. You will maintain front desk cleanliness, answer questions, resolve issues, and uphold our Safe, Clean, and Fun standards while delivering excellent customer service.

Join a dynamic team at Malibu Jack's Louisville, part of a national network, with opportunities to grow in a role that blends