Front Desk Sales Associate

Sky Zone; Louisville (KY); On-site; USD 17,000 - 22,000; Full time

Job summary

Sky Zone Louisville is seeking a Front Desk Sales Associate to welcome guests, assist with tickets and memberships, and promote programs. You will be the first friendly face, guiding guests and driving sales with enthusiasm.

The role emphasizes excellent customer service, clear communication, and a proactive, upbeat attitude, in a fast-paced, guest-focused environment at our Louisville location.

Qualifications

• At least 1 year of experience in a customer-facing role.
• Sales experience in conversion, upselling, or membership programs is a bonus.
• Strong communication and a friendly, approachable demeanor.

Responsibilities

• Greeting guests with a warm and engaging attitude as they check in.
• Assisting guests with ticket purchases, memberships, and program sign-ups.
• Using sales skills to upsell memberships and other offerings.
• Providing clear and patient guidance about services and programs.
• Maintaining a clean, organized front desk area.
• Answering questions and addressing guest concerns with a smile.

Skills

Customer service

Sales

Upselling

Communication

Job description

Join our team as a Front Desk Sales Associate at Sky Zone Louisville, KY!

Are you someone who loves connecting with people, thrives in a fast-paced environment, and enjoys helping others? At Sky Zone in Louisville, KY, we’re all about creating memorable experiences for our guests, and we’re looking for a Front Desk Sales Associate to join our team! If you have a knack for making small talk, a welcoming personality, and a passion for sales, this could be the perfect opportunity for you.

What You’ll Be Doing

As a Front Desk Sales Associate, you’ll be the first friendly face our guests see when they walk through the door. Your role is all about ensuring every visitor feels welcomed, informed, and excited about their experience with us. Here’s what your day might look like:

• Greeting guests with a warm and engaging attitude as they check in.
• Assisting guests with ticket purchases, memberships, and program sign-ups.
• Using your sales skills to upsell memberships and other offerings.
• Providing clear and patient guidance to guests about our services and programs.
• Maintaining a clean, organized, and professional front desk area.
• Answering questions and addressing guest concerns with a smile.

What We’re Looking For

We’re searching for someone who brings energy, enthusiasm, and a customer-first mindset to our team. To thrive in this role, you’ll need:

• At least 1 year of experience in a customer-facing role.
• A great personality with the ability to make small talk and connect with guests.
• A patient, friendly, and approachable demeanor.
• Previous experience in sales, especially in conversion, upselling, or membership programs, is a bonus!
• Strong communication skills and a proactive attitude.

Why Join Sky Zone?

At Sky Zone, we’re more than just a workplace - we’re a community. We pride ourselves on creating a fun, dynamic, and supportive environment where both our team members and guests can thrive. If you’re looking for a role where you can bring your personality, sales skills, and love for people to the forefront, this is the place for you.