Front Desk Sales Concierge – Spa Memberships & Bonuses

Hand & Stone Massage and Facial Spa; Fort Lauderdale (FL); In loco; USD 23.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Commission on membership sales

Monthly bonuses and sales contests

Complimentary monthly massage or spa

Free uniforms

Opportunity for advancement

Training & development

Competitive salary

Employee discounts

Flexible schedule

Descrizione del lavoro

Hand & Stone Massage and Facial Spa in Weston, FL is seeking a front desk associate to greet guests, answer phones, and drive memberships with monthly sales goals. You will manage bookings, explain benefits, and upsell services while supporting therapists.

Earn $17–$20 per hour total, with base pay, commissions, and monthly bonuses. Full-time and part-time options available; evenings and weekends required; training provided.

Competenze

• Experience in customer service or front desk roles.
• Comfortable asking for the sale and handling objections.
• Friendly, confident communication on the phone.
• Reliable, punctual, and able to follow shifts.
• Experience with scheduling software and POS systems is a plus.

Mansioni

• Welcome guests, answer phones, and book massage and facial appointments.
• Explain membership benefits and confidently ask for the sale.
• Call and text guests to fill the schedule and recover cancellations.
• Prebook guests for next visits and suggest upgrades and retail.
• Check guests in/out on the booking and POS system.
• Keep the front desk clean and support therapists during busy shifts.

Conoscenze

Customer service

Front desk

Retail

Hospitality

POS systems

Spanish (bilingual)

Strumenti

Scheduling software

POS systems

Descrizione del lavoro

Hand & Stone Massage and Facial Spa in Weston, FL is seeking a front desk associate to greet guests, answer phones, and drive memberships with monthly sales goals. You will manage bookings, explain benefits, and upsell services while supporting therapists.

Earn $17–$20 per hour total, with base pay, commissions, and monthly bonuses. Full-time and part-time options available; evenings and weekends required; training provided.