Spa Sales & Wellness Advisor (Flexible Hours, Commissions)

Hand & Stone Franchise Corp.; Stoneham (MA); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Contests

Referral bonuses

Childcare discounts

401(k)

Advancement opportunities

Training & development

Bonus based on performance

Employee discounts

Flexible schedule

Job summary

Hand & Stone Massage and Facial Spa Stoneham, MA is seeking a motivated Spa Sales Associate to deliver an outstanding guest experience. The role emphasizes building relationships, promoting wellness services, and driving membership sales with commissions and bonuses.

Base pay is $15-$16 per hour, with additional earnings from membership sales commissions and performance bonuses. A positive, energetic team environment supports growth and advancement within a nationally recognized spa brand.

Qualifications

• Customer service and/or sales experience preferred.
• Comfortable recommending memberships and wellness services.
• Strong communication and relationship-building skills.
• Able to multitask in a fast-paced environment.

Responsibilities

• Welcome guests and create a warm, professional first impression.
• Answer phones and assist with scheduling appointments.
• Educate guests on massage and facial services.
• Recommend memberships, upgrades, gift cards, and wellness services.
• Build strong relationships with members and encourage retention.
• Maintain accurate client records and appointment schedules.
• Help keep the spa clean, organized, and welcoming.
• Support the team in delivering an exceptional guest experience.

Skills

Customer service

Sales experience

Communication

Relationship-building

Multi-tasking

Team player

Job description

Hand & Stone Massage and Facial Spa Stoneham, MA is seeking a motivated Spa Sales Associate to deliver an outstanding guest experience. The role emphasizes building relationships, promoting wellness services, and driving membership sales with commissions and bonuses.

Base pay is $15-$16 per hour, with additional earnings from membership sales commissions and performance bonuses. A positive, energetic team environment supports growth and advancement within a nationally recognized spa brand.