Spa Sales & Membership Concierge (Flexible Hours)

Hand and Stone Massage and Facial Spa, Inc.; Bedford (NH); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Contests

Employee rewards program/employee ref…

KinderCare Childcare Discounts

Free uniforms

Opportunity for advancement

Training & development

Bonus based on performance

Company parties

Employee discounts

Flexible schedule

Job summary

Hand & Stone Massage and Facial Spa in Stoneham, MA is hiring a Spa Sales Associate to deliver outstanding guest experiences while driving membership sales and add-on services. The role emphasizes friendly service, relationship-building, and performance-based bonuses within a nationally recognized spa brand.

The position offers a base hourly rate of $15–$16 plus commissions, with flexible scheduling and advancement opportunities.

Qualifications

• Customer service and/or sales experience preferred.
• Comfortable recommending memberships and wellness services.
• Strong communication and relationship-building skills.
• Ability to multitask in a fast-paced environment.
• Positive attitude and professional appearance.
• Reliable, team-oriented, and goal-driven.
• Available to work evenings and weekends as needed.

Responsibilities

• Welcome guests and create a warm, professional first impression.
• Answer phones and assist with scheduling appointments.
• Educate guests on the benefits of massage and facial services.
• Recommend memberships, upgrades, gift cards, and wellness services.
• Build strong relationships with members and encourage retention.
• Maintain accurate client records and appointment schedules.
• Help keep the spa clean, organized, and welcoming.
• Support the team in delivering an exceptional guest experience.

Skills

Customer service

Sales experience

Communication skills

Relationship building

Multitasking

Evenings availability

Weekend availability

Job description

Hand & Stone Massage and Facial Spa in Stoneham, MA is hiring a Spa Sales Associate to deliver outstanding guest experiences while driving membership sales and add-on services. The role emphasizes friendly service, relationship-building, and performance-based bonuses within a nationally recognized spa brand.

The position offers a base hourly rate of $15–$16 plus commissions, with flexible scheduling and advancement opportunities.