Spa Front Desk: Membership Sales & Bonuses

Hand & Stone Massage and Facial Spa; Florida; On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Commission on membership sales

Monthly bonuses and sales contests

Complimentary monthly massage orfacial

Free uniforms

Opportunity for advancement

Training & development

Competitive salary

Employee discounts

Flexible schedule

Job summary

Hand & Stone Massage and Facial Spa in Hollywood, FL is seeking a front desk team member for a sales-driven role. Greet guests, answer phones, explain memberships, and secure memberships daily.

You will earn hourly base plus commission, receive monthly bonuses, and enjoy a complimentary massage or facial each month. Evening and weekend shifts, full- or part-time opportunities, and training provided.

Qualifications

• Customer service experience at front desk or retail settings.
• Comfortable asking for the sale and handling objections.
• Clear communication on the phone and in person.

Responsibilities

• Welcome guests, answer phones, and book massage/facial appointments.
• Explain membership benefits and actively pursue memberships.
• Call/text guests to fill schedules and recover cancellations quickly.
• Prebook guests for next visits and suggest upgrades/retail items.
• Check guests in/out on POS system and keep front desk organized.
• Support therapists/estheticians during busy shifts.

Skills

Customer service

Front desk

Retail

Hospitality

Medical office experience

Bilingual EN/ES

Phone etiquette

Tools

POS systems

Scheduling software

Booking system

Job description

Hand & Stone Massage and Facial Spa in Hollywood, FL is seeking a front desk team member for a sales-driven role. Greet guests, answer phones, explain memberships, and secure memberships daily.

You will earn hourly base plus commission, receive monthly bonuses, and enjoy a complimentary massage or facial each month. Evening and weekend shifts, full- or part-time opportunities, and training provided.