Spa Front Desk & Membership Sales Pro

Hand & Stone Careers; Town of Florida (NY); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Commission on memberships

Monthly bonuses

Complimentary massage or facial

Free uniforms

Advancement opportunities

Training & development

Competitive salary

Employee discounts

Flexible schedule

Job summary

Hand & Stone Massage and Facial Spa — Sunrise-Sawgrass, FL is seeking a front desk sales associate to greet guests, answer calls, and drive memberships. You will explain benefits and actively ask for the sale, with a monthly goal and performance incentives in a busy spa setting.

POSITION OFFERS $17–$20 per hour total earnings with commissions, paid training, discounts, and opportunities for advancement. Evening and weekend shifts are required, with full-time and part-time options available.

Qualifications

• Customer service, front desk, retail, hospitality, fitness, or medical office experience.
• Comfortable asking for the sale — and hearing no.
• Friendly, confident, and clear on the phone.
• Reliable and punctual, week in and week out.
• Comfortable with scheduling software and POS systems.
• Spa front desk experience is a plus.
• Bilingual English/Spanish is a plus.

Responsibilities

• Welcome guests, answer phones, and book massage and facial appointments.
• Explain membership benefits and confidently ask for the sale — you'll carry a monthly goal.
• Call and text guests to fill the schedule and recover cancellations fast.
• Prebook every guest for their next visit and recommend upgrades and retail.
• Check guests in and out accurately on our booking and point-of-sale system.
• Keep the front desk clean and organized, and support the therapists and estheticians through busy shifts.

Skills

Front desk experience

Customer service

Retail

Hospitality

Spa front desk

Bilingual English/Spanish

Tools

Scheduling software

POS systems

Job description

Hand & Stone Massage and Facial Spa — Sunrise-Sawgrass, FL is seeking a front desk sales associate to greet guests, answer calls, and drive memberships. You will explain benefits and actively ask for the sale, with a monthly goal and performance incentives in a busy spa setting.

POSITION OFFERS $17–$20 per hour total earnings with commissions, paid training, discounts, and opportunities for advancement. Evening and weekend shifts are required, with full-time and part-time options available.