Front Desk Sales Associate

Pure Barre Mansfield; Los Gatos (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

401(k)

Free unlimited membership

Employee Retail Discounts

Growth opportunities

Job summary

Pure Barre Mansfield is seeking a Front Desk Sales Associate to welcome clients, check them in, answer questions and process retail sales. You will be the frontline for new member growth, guiding prospects through the membership path with a positive experience.

Responsibilities include tours, lead generation, building relationships, closing memberships, and providing unmatched customer service to current members. Boutique fitness knowledge is a plus but not required.

Qualifications

• Excellent sales and customer service skills.
• Able to build strong customer relationships and meet sales goals.
• Proficient in communication via in-person, phone, and email.

Responsibilities

• Lead generation, follow-up, and close of sales.
• Conduct tours and build relationships with prospective members.
• Present services and convert prospects to memberships.
• Book quality clients into Foundations Classes.
• Promote the studio at events and training programs.
• Input inventory for retail items and process transactions.
• Take photos for social media and assist with clean-up.

Skills

Sales experience

Customer service

Communication skills

Relationship building

Multitasking

Tools

ClubReady software

Job description

Benefits

• 401(k)

Position

The purpose of the Front Desk Sales Associate is to welcome clients to class, get them checked in, answer questions, process retail sales transactions, and be the front line for new member growth. The sales aspect of the role is to be the point person for new membership sales by bringing new members to the studio, building a relationship, providing a positive experience, and successfully moving them through the sales process to a membership sale. The Sales Associate also assists with retaining and providing unmatched customer service to current members. Boutique fitness knowledge or experience is preferred, but not required.

Responsibilities

• Execute the sales process of lead generation, follow-up, and close
• Conduct tours of the studio while establishing a relationship and targeting individuals' goals and needs
• Emphasize and enforce the objectives of the club as a fitness and wellness provider
• Present available services to current or prospective members
• Book quality prospective clients into Foundations Classes
• Participate in special and community events to promote the studio
• Assume responsibility for developing selling skills
• Process accurate credit card transactions
• Follow up & follow through activities with prospective clients
• Input inventory for retail clothing and other items
• Attend and complete all relevant training programs
• Take pictures for social media platforms
• Light cleaning of the lobby, retail area, and studio
• Other duties as assigned

Requirements

• Excellent sales, communication, and customer service skills are required
• Warm, welcoming, and engaging personality
• Ability to build strong customer relationships
• Goal-oriented with an ability to achieve sales in memberships, retail, and private training
• Self-motivated and takes initiative
• Ability to learn and use the ClubReady software system
• Must have excellent communication skills via in-person, phone, and email
• Strong organizational and multi-tasking skills
• Must be able to work under pressure and meet tight deadlines
• Must have proficient computer skills
• Authorization to work in the United States is required

Compensation & Perks

• Competitive hourly rate
• Opportunities for growth within the studios, including additional sales and management positions
• Free unlimited membership to Pure Barre
• Employee Retail Discounts