Front Desk Sales Associate

Pure Barre Los Gatos; Los Gatos (CA); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Free unlimited membership

Employee retail discounts

Opportunities for growth

Job summary

Pure Barre Los Gatos is seeking a Front Desk Sales Associate to warmly welcome clients, check them in for classes, answer questions, and process retail sales. You will be the first point of contact for new memberships, building relationships and guiding prospects through the sales process to convert to a membership, while also retaining current members with excellent service.

The role involves high interaction with clients, promoting a supportive community, and contributing to a positive studio

Qualifications

• Excellent sales, communication, and customer service skills are required.
• Warm, welcoming, and engaging personality.
• Ability to build strong customer relationships.

Responsibilities

• Execute the sales process of lead generation, follow-up, and close.
• Conduct tours of the studio while establishing relationships and goals for clients.
• Present available services to current or prospective members.
• Book quality prospective clients into Foundations Classes.
• Participate in events to promote the studio.
• Input inventory for retail clothing and other items.
• Take pictures for social media platforms.
• Light cleaning of the lobby, retail area, and studio.

Skills

Sales

Customer service

Communication

Organizational skills

Multi-tasking

Goal-oriented

Tools

ClubReady

Job description

Benefits

• 401(k)

Pure Barre is the national leader in barre fitness with more than 500+ franchise locations in the United States and Canada. Pure Barre provides more than just an amazing workout for its clients; it is also a place where we can go to feel empowered, be held accountable, find support, motivation, and gratitude for ourselves and others, and most of all find encouragement to live healthier lives and be our best selves! Pure Barre is a community centered around fitness. We are currently expanding our team at Pure Barre and seeking a qualified Sales Representative who is focused on driving sales and service excellence to expand our Pure Barre community. This is the perfect opportunity to interact with clients daily and help create a supportive and meaningful community!

Position

The purpose of the Front Desk Sales Associate is to welcome clients to class, get them checked in, answer questions, process retail sales transactions, and be the front line for new member growth. The sales aspect of the role is to be the point person for new membership sales by bringing new members to the studio, building a relationship, providing a positive experience, and successfully moving them through the sales process to a membership sale. The Sales Associate also assists with retaining and providing unmatched customer service to current members. Boutique fitness knowledge or experience is preferred, but not required.

Responsibilities

• Execute the sales process of lead generation, follow-up, and close
• Conduct tours of the studio while establishing a relationship and targeting individuals’ goals and needs
• Emphasize and enforce the objectives of the club as a fitness and wellness provider
• Present available services to current or prospective members
• Book quality prospective clients into Foundations Classes
• Participate in special and community events to promote the studio
• Assume responsibility for developing selling skills
• Process accurate credit card transactions
• Follow up & follow through activities with prospective clients
• Input inventory for retail clothing and other items
• Attend and complete all relevant training programs
• Take pictures for social media platforms
• Light cleaning of the lobby, retail area, and studio
• Other duties as assigned

Requirements

• Excellent sales, communication, and customer service skills are required
• Warm, welcoming, and engaging personality
• Ability to build strong customer relationships
• Goal-oriented with an ability to achieve sales in memberships, retail, and private training
• Self-motivated and takes initiative
• Ability to learn and use the ClubReady software system
• Must have excellent communication skills via in-person, phone, and email
• Strong organizational and multi-tasking skills
• Must be able to work under pressure and meet tight deadlines
• Must have proficient computer skills
• Authorization to work in the United States is required

Compensation & Perks

• Competitive hourly rate
• Opportunities for growth within the studios, including additional sales and management positions
• Free unlimited membership to Pure Barre
• Employee Retail Discounts