Receptionist

Hcshiring; Newark (DE); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Earned wage access

Employee discount marketplace

Referral bonus of $1,000

401K retirement plan

PTO

Job summary

Sinceri Senior Living in Newark, DE is seeking a part-time receptionist to support the Administrator and other leaders. You will answer phones, greet residents and visitors, assist families, and facilitate communication across departments.

The role requires strong organizational skills and basic MS Office proficiency, with weekend shifts every other week from 8 AM to 12 PM. Prior reception or customer service experience is preferred.

Qualifications

• High school diploma or equivalent is required.
• Prior reception or customer service experience preferred.
• Able to read, write and follow directions clearly and communicate effectively.

Responsibilities

• Answer phones and route to the appropriate department or person.
• Greet residents, families, guests, and staff in a courteous manner.
• Coordinate inter-department communications for events, vendors, meals, tours, and inquiries.
• Perform general office duties (typing, filing, mail distribution) as assigned.
• Guide tours and introduce prospective residents to the manager on duty.

Skills

Customer service

Communication

Organization

Written communication

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Employment Status: Part-Time Is Remote Position: No PayRate Interval: Hourly Shift: 1st Shift

Why You Should Work With Us:

As a Sinceri Senior Living company, we are a fun loving, employee-centric community like no other! Maybe that’s why we have been certified by our employees as a Great Place to Work ® for our 7th Year in a row. Create your healthcare career with us and learn about all the career growth opportunities we offer.

Sinceri Senior living is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. Minors must be at least 16 years of age to be employed by Sinceri Senior Living. Candidates submitted by unsolicited 3rd party recruiters will not be considered.

*PART-TIME EVERY OTHER WEEKEND 8AM-12PM*

*Perks and Benefits*

• Earn up to 1% wage increase every Quarter
• Sinceri Senior Living Discount Marketplace
• Employee Referral Bonus of $1,000
• Access to earned wages prior to payday
• Generous PTO Plan
• An employee engaged scheduling system
• Length of Service Bonus Program
• 401K Retirement Plan

Oh, and did we mention an amazing Team Environment?

*Some benefits may vary depending on position and employment status

Purpose:

Responsible for providing assistance to the Administrator, Office Manager, Director of Nursing and Activity Director, as well as answering phones and assisting residents, family members and potential clients as needed.

Minimum Eligibility Requirements:

• High school diploma or equivalent.
• A desire and willingness to learn new systems.
• Prior work in reception or customer service preferred.
• Must be able to read, write and follow oral and written directions at a level necessary to accomplish the job and communicate effectively through written information.
• Must possess strong organizational skills, and be detail oriented, but flexible in order to accommodate the fluctuating needs of the facility.
• Knowledgeable on the computer and able to operate Microsoft Office.
• Ability to represent the facility in a positive and professional manner.
• Must be able to work effectively in an individual or team setting.
• Must be able to perform duties and responsibilities (Essential Job Functions) with or without reasonable accommodation.

Essential Functions:

• Answering the phones and referring to the appropriate department or person.
• Greet residents, families, guests, and staff in a courteous and professional manner.
• Communicate effectively between departments for special events, vendors, guest meals, visitors, outside providers, and inquiries.
• General office duties including typing, filing, distribution of mail and other duties as assigned.
• Guide tours, fill out inquiry forms and introduce prospective residents to the appropriate manager on duty, if needed.
• Follow Marketing guidelines for phone inquiries and guided tours.
• Accept rental payments and issue receipt if requested.