Front Desk & Patient Care Coordinator

Star Sleep, LLC; Wesley Chapel (FL); On-site; USD 28,000 - 30,000; Full time

Job summary

Star Sleep & Wellness in Wesley Chapel, FL is seeking a Patient Administration Coordinator for the front desk. You will set the first impression, manage check-in/check-out, verify demographics and insurance, schedule appointments, and coordinate provider calendars.

Medical experience isn’t required, but comfort with technology and a detail-oriented mindset are essential. Join a culture-driven team focused on exceptional patient experiences and collaborative care.

Qualifications

• Customer service skills for a patient-facing role.
• Attention to detail for accurate demographics and insurance data.
• Comfort with learning and using various technologies and software.

Responsibilities

• Manage daily front desk operations and ensure a smooth clinic workflow.
• Perform patient check-in and check-out, confirming demographic and insurance information.
• Schedule appointments and coordinate provider calendars.
• Complete insurance verification, eligibility checks, and authorizations.
• Prepare charts and ensure required documentation is ready before visits.
• Communicate with patients via phone, text, and electronic messaging.
• Collaborate with clinical staff to support patient flow.
• Maintain inventory of front office and patient-facing supplies.
• Ensure adherence to front office policies and workflows.
• Serve as the primary administrative contact for the clinic/location.
• Support reporting activities, audits, and quality improvement initiatives.
• Assist with packaging and shipments as needed.
• Provide support with basic clinical tasks when trained.

Skills

Customer Service

Detail‑oriented

Tech-savvy

Tools

Front desk software

Job description

Star Sleep & Wellness in Wesley Chapel, FL is seeking a Patient Administration Coordinator for the front desk. You will set the first impression, manage check-in/check-out, verify demographics and insurance, schedule appointments, and coordinate provider calendars.

Medical experience isn’t required, but comfort with technology and a detail-oriented mindset are essential. Join a culture-driven team focused on exceptional patient experiences and collaborative care.