Front Desk & Guest Experience Coordinator

Brookdale; Tampa (FL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Assistance program

Employee discounts

Referral program

Early wage access

Voluntary benefits

Job summary

Brookdale is seeking a friendly Receptionist to welcome visitors, answer questions, and direct phone calls within our Tampa, FL community. You’ll handle mail, assist with light office tasks, and maintain visitor logs to ensure smooth daily operations.

As part of a supportive team, you’ll contribute to a warm, home-like environment for residents and families, with opportunities for growth through Brookdale’s training programs and comprehensive benefits.

Qualifications

• Receptionist greets all visitors entering the community, answers questions, ensures visitors sign guest sheets, and directs calls to the proper residents and staff.
• Sorts, delivers and collects incoming/outgoing community and resident mail, and may assist with basic office/clerical functions and visitor logs.
• May respond to resident emergencies by contacting appropriate internal and external parties based on community protocol.

Responsibilities

• Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff.
• Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs.
• May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.

Job description

Brookdale is seeking a friendly Receptionist to welcome visitors, answer questions, and direct phone calls within our Tampa, FL community. You’ll handle mail, assist with light office tasks, and maintain visitor logs to ensure smooth daily operations.

As part of a supportive team, you’ll contribute to a warm, home-like environment for residents and families, with opportunities for growth through Brookdale’s training programs and comprehensive benefits.