Front Desk & Resident Services Associate

Garden Estates of Tyler; Tyler (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

401(k)

Paid time off

Job summary

Garden Estates of Tyler is seeking a friendly Front Desk/Receptionist to greet residents and visitors, answer calls, relay messages, and perform clerical tasks. This part-time role has potential for full-time hours and cross-training in other departments.

You will monitor life safety systems, manage the visitor sign-in/out, receive packages, and maintain a professional, safe environment while upholding community policies. English language proficiency and basic computer skills are required.

Qualifications

• Must have high school education or 3–6 months related experience or training.
• Previous experience working with senior adults preferred.
• Must be able to read, write, speak and understand English.
• Must have experience in a clerical position.
• Recommended to have basic computer skills.

Responsibilities

• Greet residents and assist visitors, prospective residents, and families.
• Use proper telephone skills.
• Ensure safety by monitoring life safety systems, building alarms, and investigating unusual activity.
• Maintain visitor sign-in/out kiosk and enter maintenance requests.
• Receive packages and deliver in the evening.
• Inform supervisor of resident issues or concerns.
• Complete daily shift tasks as assigned, including rolling over phones at a consistent time.
• Attend required training, in-service, and staff meetings.
• Maintain a safe working environment and equipment.
• Maintain professional demeanor toward residents, visitors, families, and co-workers.
• Adhere to all policies and procedures of Senior Solutions Management Group.
• Perform other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Telephone etiquette

Education

High School Diploma

Tools

Basic computer skills

Job description

Garden Estates of Tyler is seeking a friendly Front Desk/Receptionist to greet residents and visitors, answer calls, relay messages, and perform clerical tasks. This part-time role has potential for full-time hours and cross-training in other departments.

You will monitor life safety systems, manage the visitor sign-in/out, receive packages, and maintain a professional, safe environment while upholding community policies. English language proficiency and basic computer skills are required.