Front Desk Representative

Socket.dev; Sierra Vista (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Vision benefits

Dental benefits

401k

Paid holidays

Job summary

Optima Medical is an Arizona-based medical group with 30 locations and 130+ providers serving over 200,000 patients statewide. We seek a Front Desk Representative to join our team, handling insurance verification, patient check-in tasks, and appointment scheduling in a busy front office.

The role emphasizes patient communication, teamwork, and accurate cash collections, with benefits including medical/vision/dental/401k/paid holidays. Arizona-based opportunity with growth potential.

Qualifications

• 1yr medical front office experience preferred.
• 1yr customer service experience required.
• Experience with EMR systems.
• Excellent written and verbal communication skills.
• Detail oriented with accuracy in tasks.
• Positive attitude that supports teamwork.
• Multitask efficiently in a busy environment.
• HS diploma or GED equivalent required.

Responsibilities

• Verify insurance coverage.
• Collect past due balances and copayments upon check-in.
• Answer phones and relay messages.
• Schedule initial and follow-up appointments.

Skills

Communication skills

Customer service

Multitasking

Teamwork

Detail oriented

Positive attitude

Education

HS diploma or GED

Tools

EMR

Job description

Optima Medical is an Arizona-based medical group consisting of 30 locations and over 130+ medical providers, who care for more than 200,000 patients statewide. Our mission is to improve the quality of life throughout Arizona by helping communities “Live Better, Live Longer” through personalized healthcare, with a focus on preventing the nation’s top leading causes of death. We go beyond primary care with a full spectrum of services including cardiovascular health services, behavioral health, allergy testing and immunotherapy, in-house lab testing, imaging, chronic disease management and other specialty health services. We aspire to aid the growth of our company by welcoming the most qualified and deserving candidates aboard! Optima is currently seeking a Front Desk Representative to join our team!

Front Desk Receptionist Responsibilities:

• Verify insurance coverage
• Collect past due balances and copayments upon checking in
• Answer phones and relay messages
• Schedule initial and follow up appointments

Front Desk Receptionist Qualifications:

• 1yr Medical Front Office (Preferred)
• 1yr Customer services experience (Required)
• Experience with EMR
• Excellent written and verbal communication skills
• Detail oriented
• Positive attitude that welcomes teamwork
• Multitask efficiently
• Must have HS diploma or GED equivalent

Why join our team?

• Leadership and mentoring
• Resources to further career
• Benefits (medical/vision/dental/401k/paid holidays)
• Supportive and positive work environment