Front Desk Representative

Socket.dev; Boulder City (NV); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Vision benefits

Dental benefits

401k

Paid holidays

Job summary

Optima Medical is seeking a Front Desk Receptionist to efficiently manage patient check-ins, insurance verification, and scheduling at our Arizona locations. The ideal candidate has at least 1 year of medical front office or customer service experience and is proficient with EMR systems.

We value excellent communication and teamwork, with a detail-oriented approach and a positive attitude. HS diploma or GED is required, and benefits include medical, vision, dental, 401k, and paid holidays.

Qualifications

• 1 year Medical Front Office experience preferred.
• 1 year of customer service experience is required.
• Experience with EMR systems.
• Excellent written and verbal communication skills.
• Detail oriented with a positive, team-friendly attitude.
• Must have HS diploma or GED.

Responsibilities

• Verify insurance coverage.
• Collect past due balances and copayments upon check-in.
• Answer phones and relay messages.
• Schedule initial and follow-up appointments.

Skills

Customer service experience

Communication skills

Multitasking

Teamwork

Detail-oriented

EMR experience

Education

HS diploma or GED

Tools

EMR software

Job description

Optima Medical is an Arizona-based medical group consisting of 30 locations and over 130+ medical providers, who care for more than 200,000 patients statewide. Our mission is to improve the quality of life throughout Arizona by helping communities “Live Better, Live Longer” through personalized healthcare, with a focus on preventing the nation’s top leading causes of death. We go beyond primary care with a full spectrum of services including cardiovascular health services, behavioral health, allergy testing and immunotherapy, in‑house lab testing, imaging, chronic disease management and other specialty health services. We aspire to aid the growth of our company by welcoming the most qualified and deserving candidates aboard!

Front Desk Receptionist Responsibilities

• Verify insurance coverage
• Collect past due balances and copayments upon checking in
• Answer phones and relay messages
• Schedule initial and follow up appointments

Front Desk Receptionist Qualifications

• 1yr Medical Front Office (Preferred)
• 1yr Customer services experience (Required)
• Experience with EMR
• Excellent written and verbal communication skills
• Detail oriented
• Positive attitude that welcomes teamwork
• Multitask efficiently
• Must have HS diploma or GED equivalent

Why join our team?

• Leadership and mentoring
• Resources to further career
• Benefits (medical/vision/dental/401k/paid holidays)
• Supportive and positive work environment

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