Front Desk Representative

Optima Medical; Prescott (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Vision benefits

Dental benefits

401k

Paid holidays

Job summary

Optima Medical is an Arizona-based medical group with 30 locations and over 130 providers, seeking a Front Desk Receptionist to join our Prescott team. You will verify insurance, collect copays, answer calls, and schedule appointments to ensure smooth patient flow across multiple facilities.

We value teamwork, clear communication, and multitasking in a fast-paced environment. A HS diploma or GED is required; medical front office experience is preferred and EMR experience is a plus.

Qualifications

• 1 year medical front office experience preferred.
• 1 year customer service experience required.
• Experience with EMR systems.
• Excellent written and verbal communication skills.
• Detail oriented with teamwork mindset.
• Multitasking in a fast-paced environment.

Responsibilities

• Verify insurance coverage.
• Collect past due balances and copayments upon checking in.
• Answer phones and relay messages.
• Schedule initial and follow up appointments.

Skills

Customer service

Communication skills

Attention to detail

Teamwork

Multitasking

Medical front office experience

Education

HS diploma or GED

Tools

EMR system

Job description

Optima Medical is an Arizona-based medical group consisting of 30 locations and over 130+ medical providers, who care for more than 200,000 patients statewide. Our mission is to improve the quality of life throughout Arizona by helping communities “Live Better, Live Longer” through personalized healthcare, with a focus on preventing the nation’s top leading causes of death. We go beyond primary care with a full spectrum of services including cardiovascular health services, behavioral health, allergy testing and immunotherapy, in-house lab testing, imaging, chronic disease management and other specialty health services. We aspire to aid the growth of our company by welcoming the most qualified and deserving candidates aboard! Optima is currently seeking a Front Desk Representative to join our team!

Front Desk Receptionist Responsibilities:

• Verify insurance coverage
• Collect past due balances and copayments upon checking in
• Answer phones and relay messages
• Schedule initial and follow up appointments

Front Desk Receptionist Qualifications:

• 1yr Medical Front Office (Preferred)
• 1yr Customer services experience (Required)
• Experience with EMR
• Excellent written and verbal communication skills
• Detail oriented
• Positive attitude that welcomes teamwork
• Multitask efficiently
• Must have HS diploma or GED equivalent

Why join our team?

• Leadership and mentoring
• Resources to further career
• Benefits (medical/vision/dental/401k/paid holidays)
• Supportive and positive work environment

Optima Medical

Optima Medical is committed to providing you & your family with the best personalized healthcare Arizona has to offer.

Optima Medical offers state-certified primary and urgent care with same-day appointments, providing accessible healthcare across multiple locations in Arizona.

Hospitals and Health Care

Company size 501–1,000 employees

Company type Privately held Founded 2012

Total funding 0

Momentum

Team growth

21% in 12 mo

268 employees on LinkedIn

Employee experience

What it’s like inside

4.0

91 reviews

73% would recommend

Culture & values

Culture & values 4.0

Work-life balance

Work-life balance 4.0

Career opportunities

Career opportunities 4.2

Compensation & benefits 3.7

Capital

Funding history

Footprint

Apply For This Role

Company Optima Medical

Location Prescott, Arizona, United States