Front Desk Representative

EstrogenicA; Dothan (AL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Paid time off

Vision insurance

Competitive hourly pay range

Flexible Schedule

Great work-life balance

Ongoing training

Employee Discount

Job summary

EstrogenicA is seeking a friendly Front Desk Representative for our clinic. You will greet patients, book appointments, answer calls, verify insurances, and collect payments, becoming the first impression of our team.

The ideal candidate has strong communication, multitasking ability, and computer skills. Experience with scheduling software is a plus; we offer flexible scheduling, competitive pay, and opportunities for training.

Qualifications

• Five+ years of receptionist or similar role experience.
• Excellent communication and customer service.
• Positive attitude and strong work ethic.
• Familiar with computers and scheduling software.
• Excellent multitasking abilities.

Responsibilities

• Greet customers and provide excellent service.
• Answer phone calls and schedule appointments.
• Assist patients with paperwork, including consent forms.
• Maintain a clean and inviting environment.
• Verify insurance and collect payments.
• Attend to customer needs throughout services.

Skills

Receptionist experience

Communication

Work ethic

Computer skills

Multitasking

Tools

Scheduling software

Job description

Benefits

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Benefits/Perks

• Competitive hourly pay range
• Flexible Schedule
• Great work-life balance
• Paid time off
• Ongoing training
• Employee Discount

Job Summary

We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the first point of contact for our patients. You will greet patients as they arrive, book appointments, answer phone calls, verify insurances, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking. Experience scheduling procedures or surgeries a plus!

Responsibilities

• Greet customers as they arrive and provide an excellent customer experience
• Answer phone calls and schedule appointments
• Assist patients with paperwork, including consent forms
• Maintain a clean and inviting environment
• Provide general customer service and attend to the needs of customers throughout their services
• Verify Insurance and collect payments

Qualifications

• Five or more years of experience as a receptionist or similar role is preferred
• Excellent communication skills with a commitment to customer service
• Strong work ethic and positive attitude
• Familiar with computers and scheduling software
• Excellent multi-tasking skills