Front Desk Representative

PALMER SMILES PC; Pittsfield (MA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Employee discounts

Paid time off

Flexible Schedule

Great work-life balance

Ongoing training

Job summary

PALMER SMILES PC is seeking a friendly Front Desk Representative to be the first point of contact for clients at our clinic. You will greet customers, book appointments, answer calls, and collect payment information while maintaining a welcoming atmosphere.

The ideal candidate has strong communication, computer skills, and the ability to multitask in a fast-paced environment. A professional, patient demeanor and a team-oriented attitude are essential.

Qualifications

• Two or more years of experience as a receptionist or similar role is preferred.
• Excellent communication skills with a commitment to customer service.
• Strong work ethic and positive attitude.
• Familiar with computers and scheduling software.
• Excellent multi-tasking skills.

Responsibilities

• Greet customers as they arrive and provide an excellent customer experience.
• Answer phone calls and schedule appointments.
• Assist clients with paperwork, including consent forms.
• Maintain a clean and inviting environment.
• Provide general customer service and attend to the needs of customers throughout their services.

Skills

Customer service

Communication

Multitasking

Computer skills

Scheduling software

Tools

Scheduling software

Job description

Benefits

Employee discounts

Paid time off

Benefits/Perks

Competitive salary

Flexible Schedule

Great work-life balance

Paid time off

Ongoing training

Employee Discount

Job Summary

We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.

Responsibilities

Greet customers as they arrive and provide an excellent customer experience

Answer phone calls and schedule appointments

Assist clients with paperwork, including consent forms

Maintain a clean and inviting environment

Provide general customer service and attend to the needs of customers throughout their services

Qualifications

Two or more years of experience as a receptionist or similar role is preferred

Excellent communication skills with a commitment to customer service

Strong work ethic and positive attitude

Familiar with computers and scheduling software

Excellent multi-tasking skills