Front Desk Representative

URGICLINIC URGENT CARE PLLC; Bridgeview (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Health insurance

Paid time off

Competitive salary

Flexible Schedule

Great work-life balance

Ongoing training

Employee Discount

Job summary

URGICLINIC URGENT CARE PLLC is seeking a friendly Front Desk Representative to be the first point of contact for clients. You will greet customers, book appointments, answer phones, and collect payment information with a cheerful disposition.

The ideal candidate has excellent communication, strong multitasking skills, and proficiency with scheduling software to ensure smooth patient flow and a positive clinic experience.

Qualifications

• Two+ years of experience as a receptionist or similar role preferred.
• Excellent communication skills with a focus on customer service.
• Strong work ethic and positive attitude.
• Familiar with computers and scheduling software.
• Excellent multitasking abilities.

Responsibilities

• Greet customers on arrival and provide an excellent customer experience.
• Answer phone calls and schedule appointments.
• Assist clients with paperwork, including consent forms.
• Maintain a clean and inviting environment.
• Provide general customer service throughout their visit.

Skills

Excellent communication

Customer service

Excellent multi-tasking

Strong work ethic

Computer proficiency

Tools

Scheduling software

Job description

Benefits:

• 401(k)
• Employee discounts
• Health insurance
• Paid time off

Benefits/Perks

• Competitive salary
• Flexible Schedule
• Great work-life balance
• Paid time off
• Ongoing training
• Employee Discount

Job Summary

We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.

Responsibilities

• Greet customers as they arrive and provide an excellent customer experience
• Answer phone calls and schedule appointments
• Assist clients with paperwork, including consent forms
• Maintain a clean and inviting environment
• Provide general customer service and attend to the needs of customers throughout their services

Qualifications

• Two or more years of experience as a receptionist or similar role is preferred
• Excellent communication skills with a commitment to customer service
• Strong work ethic and positive attitude
• Familiar with computers and scheduling software
• Excellent multi-tasking skills