Patient Access Specialist - Registration & Front Desk (Sign-On Bonus)

Sentara Health; Virginia Beach (VA); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

Paid Time Off

401k/Employer Match

Tuition Assistance

Family and caregiver leave

On-site perks

Job summary

Sentara Health is seeking a Patient Access Representative in Virginia Beach to handle patient registration, verify demographics, and ensure accurate insurance data entry. You will explain regulatory forms, collect payments, and guide patients to the correct service areas with a positive first impression.

Responsibilities include scheduling, pre-admission, and discharge duties as needed while upholding privacy standards.

Qualifications

• 2 years of Customer Service and/or Data Entry experience or a bachelor’s degree in lieu of two years.
• Proficiency in keyboarding and accurate data entry.

Responsibilities

• Register patients by verifying identity and selecting the correct record.
• Review schedules and physician orders to register for services.
• Scan insurance cards, IDs, and other documents; enter demographic and insurance data.
• Explain and collect co-pays, deposits, and balances; perform transactions securely.
• Greet patients and families; provide information and direct to service areas.

Skills

Customer Service

Data Entry

Front Desk

Scheduling

Insurance Verification

Education

High School Diploma or Equivalent

Job description

Sentara Health is seeking a Patient Access Representative in Virginia Beach to handle patient registration, verify demographics, and ensure accurate insurance data entry. You will explain regulatory forms, collect payments, and guide patients to the correct service areas with a positive first impression.

Responsibilities include scheduling, pre-admission, and discharge duties as needed while upholding privacy standards.