Patient Services Representative

Nutex Health, Inc.; Fort Smith (AR); On-site; USD 30,000 - 40,000; Part time

Job summary

Nutex Health, Inc. is seeking a Patient Access Representative in Fort Smith. This part-time role is essential for ensuring smooth check-in and check-out processes in the Emergency Center, requiring strong communication and organizational skills.

The ideal candidate should possess a High School Diploma and have at least two years of experience in a similar role within a hospital or ER setting. Responsibilities include greeting patients, managing office supplies, and performing financial reconciliation.

Qualifications

• Minimum of 2 years of experience in a Patient Access Representative role.
• Previous experience in medical registration, admitting, and scheduling in an ER setting is preferred.
• Understanding and compliance with Hospital Policies and Procedures.

Responsibilities

• Greet patients and guests with a cheerful demeanor.
• Collect payments and maintain financial ledger.
• Maintain cleanliness of patient areas and restrooms.

Skills

Strong communication skills

Organizational abilities

Proficient in navigating Electronic Medical Records (EMR)

Education

High School Diploma or equivalent

Job description

## Front Desk Registration-1Applylocations: Fort Smith ERtime type: Part timeposted on: Posted 19 Days Agojob requisition id: JR100071Front Desk Registration-1The **Patient Access Representative (PAR)** plays a crucial role in the emergency center's operational efficiency by ensuring a smooth check-in and check-out process for patients. The role requires strong communication skills, organizational abilities, and a commitment to maintaining patient confidentiality and safety. This position is integral to fostering a supportive and efficient environment in the Emergency Center, ensuring that patients receive the care they need while upholding the healthcare facility's standards.**Qualifications required*** High School Diploma or equivalent* Minimum of 2 years of experience in a Patient Access Representative role within a Hospital, ER, or Clinic* Previous experience in medical registration, admitting, and scheduling in an ER setting is preferred**Essential Job functions and responsibilities**1. **Front Desk Operations:*** Greet patients and guests with a cheerful demeanor* Determine necessary services and direct patients accordingly* Collect demographic information and ensure proper signatures for billing accuracy* Maintain logs of patient information and manage phone inquiries professionally* Manage office supplies and maintain a clean and welcoming environment**2. Financial Responsibilities:*** Collect payments via cash, checks, and credit cards for co-pays and account balances* Maintain an accurate financial ledger and perform daily reconciliation of patient accounts**3. Facility Cleanliness:*** Assist in maintaining the overall cleanliness of the facility, including patient areas and restrooms**4. Communication Skills:*** Interact courteously with patients, families, physicians, and team members, upholding the Emergency Center's core values**5. Professional Development:*** Attend monthly staff meetings and engage in performance improvement activities**6. Other Duties:*** Assist management with additional tasks or projects as assigned**Nonessential Job functions:*** Support patient care areas by ensuring appropriate supplies are stocked* Assist with patient restraint procedures and documentation as needed* Attend scheduled meetings as required**Job Competencies*** Proficient in navigating and utilizing Electronic Medical Records (EMR)* Understanding and compliance with Hospital Policies and Procedures* Commitment to ongoing education and professional development**Physical Requirements:*** Constant: Vision (various forms), Hearing, Speaking, Manual dexterity, Mobility* Frequent: Bending, Squatting, Twisting, Lifting to 20 lbs. unaided, 50 lbs. with assistance* Occasional: Climbing, Kneeling, Distinguishing colors* Rarely: Exposure to electric shock and confined spaces**Work Environment:*** OSHA Category I: Routine exposure to blood, bodily fluids, or other potentially infectious materials